NH
Nina H
1 reviews | Active since Dec 2012
20 Feb 2015, 16:42
Over charged for bank statements
FNB is charging R13.00 per page for a bank statement. This is absolutely ridiculous! At Capitec they are only charging R3.40 per print out and not per page.
Helpful (0)
Replies (1)0
Replies (1)
FNB (First National Bank)'s replyOfficial
20 Feb 2015, 16:46Hello Ninsi,
Thank you for bringing this matter to our attention. We would like to apologize for the service failure.
Your complaint has been escalated to the relevant department for investigation. Your complaint reference number is 629098.
Kind Regards
Complaints Resolution
Celeste Kruger
Email: ***
Tel Number: *** (Option One)
Thank you for bringing this matter to our attention. We would like to apologize for the service failure.
Your complaint has been escalated to the relevant department for investigation. Your complaint reference number is 629098.
Kind Regards
Complaints Resolution
Celeste Kruger
Email: ***
Tel Number: *** (Option One)
FNB (First National Bank)'s reply20 Feb 2015, 16:46
Official
Hello Ninsi,
Thank you for bringing this matter to our attention. We would like to apologize for the service failure.
Your complaint has been escalated to the relevant department for investigation. Your complaint reference number is 629098.
Kind Regards
Complaints Resolution
Celeste Kruger
Email: ***
Tel Number: *** (Option One)
Thank you for bringing this matter to our attention. We would like to apologize for the service failure.
Your complaint has been escalated to the relevant department for investigation. Your complaint reference number is 629098.
Kind Regards
Complaints Resolution
Celeste Kruger
Email: ***
Tel Number: *** (Option One)