NM
Nomthandazo M

1 reviews | Active since Mar 2011

30 Jun 2015, 16:53

Over Charged

I would like to raise a complain with FNB smart device insurance have an insurance of R160 per month, out of no way they debit an amount that was not agreed on of R900 with out informing about it, and when I contact them they tell me about additional charges I know nothing about

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply30 Jun 2015, 16:59
Official
Hello nmsibi,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and the reference number is 722575NF.

Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)