AM
ALPHY M
1 reviews | Active since Oct 2009
24 Apr 2015, 19:45
Over an hour waiting for assistance
I called FNB to come assist me with my stuck car. I waited for over an hour and still got no help.<br> Thank you FNB. I will be cancelling my card. I am lucky I didn't get ******.
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Replies (1)
FNB (First National Bank)'s replyOfficial
25 Apr 2015, 08:45Hello alphym,
Thank you for bringing this matter to our attention. We would like to apologize for the service failure.
Your complaint has been escalated to the relevant department for investigation. Your complaint reference number is 673291.
Kind Regards
Complaints Resolution
Celeste Kruger
Email: ***
Tel Number: *** (Option One)
Thank you for bringing this matter to our attention. We would like to apologize for the service failure.
Your complaint has been escalated to the relevant department for investigation. Your complaint reference number is 673291.
Kind Regards
Complaints Resolution
Celeste Kruger
Email: ***
Tel Number: *** (Option One)
FNB (First National Bank)'s reply25 Apr 2015, 08:45
Official
Hello alphym,
Thank you for bringing this matter to our attention. We would like to apologize for the service failure.
Your complaint has been escalated to the relevant department for investigation. Your complaint reference number is 673291.
Kind Regards
Complaints Resolution
Celeste Kruger
Email: ***
Tel Number: *** (Option One)
Thank you for bringing this matter to our attention. We would like to apologize for the service failure.
Your complaint has been escalated to the relevant department for investigation. Your complaint reference number is 673291.
Kind Regards
Complaints Resolution
Celeste Kruger
Email: ***
Tel Number: *** (Option One)