AN
Andre N
1 reviews | Active since Mar 2009
01 Dec 2015, 05:47
Over 24 hours - no response - Premier Banking?
I am outraged, horrified and nauseated by the pathetic service I have received from this bank during my stay overseas! And to top it off, you make it seem as if \Premier"bankers receive \""Premier\"" service. What Nonsense! I don' t know why I fell for that gimmick in the first place!With each request I had to make at least 2 phone calls (which were not cheap!) and spent at least 30 minutes on the phone! More than 24 hours ago I sent emails to Premier Banking"
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Replies (1)
FNB (First National Bank)'s replyOfficial
01 Dec 2015, 08:52Hello andrevn2,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 824322.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 824322.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
FNB (First National Bank)'s reply01 Dec 2015, 08:52
Official
Hello andrevn2,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 824322.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 824322.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)