Outstanding service, fantastic professional speed

As a private banker I was shown to the normal ques/waiting area as their private banking section wasn't available. Sitting & dreading the horrific hourly waiting period,I was seated for 10mins then shown to my consultant. *I doubt this happens any other day, in any bank!* anyway I was assisted my a gentlemen named Jacques Malherbe. Never have I experienced such professional friendly outgoing service & that is for every industry type I've dealt with! Jacques ensured that every 1 of my requirements was meant in a speedy professional matter. From dealing with the other interal divisions to un-freeze my cell phone & internet banking due to *****, ordering my new queue card, getting my temp card & changing all my personal details along with my passwords on every account. All this with still maintaining the up most professional friendly attitude and in a speedy time frame! I am beyond impressed with his services, work ethic & overall attitude!!! 99.8% of companies in this country can learn alot from this man!!