Outstanding service by Dorah Marasi

It was my very first visit to FNB Constantia Kloof but surely not the last. I collected my credit card from the branch and was served by Dorah Marasi. I was received with a friendly face and with her outstanding service I would refer anybody to her. I had a query regarding my account fees, she phoned the credit card division but they referred her from one department to the next. Never the less, she did not give up. After about 45 min on the phone, she got someone to send an e-mail regarding the fees and undertook to get back to me. Well done Dorah. FNB asks \How can we help you?"You definitely helped me !!"""