Outstanding Service

Item: FNB (First National Bank)
Rating: 5
Author: Jacqui N

<p>Last night at 21:23 was the first time I used the secure chat on the FNB banking app. Well let me let you Nonkulukeko rep**** within a minute and was busy checking my query. My query was solved at 21:32. Nonkulukeko, thank you very much for such a prompt response. You are a STAR! WOW that is service for you! I am very impressed with the exceptional level of service I received last night!</p>

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Replies (1)

FNB (First National Bank)'s replyOfficial

03 Mar 2017, 09:32

Good day Ms. Jax007

Thank you for sending us your mail regarding your compliment regarding your service experience and we are glad that your service experience has lived up to our slogan of how can we help you?.

Kindly note that I have logged this matter as a formal compliment with the following reference number: ***.

Thanks Regards

FNB hello Peter Complaints Resolution

FNB (First National Bank)'s reply03 Mar 2017, 09:32

Official

Good day Ms. Jax007

Thank you for sending us your mail regarding your compliment regarding your service experience and we are glad that your service experience has lived up to our slogan of how can we help you?.

Kindly note that I have logged this matter as a formal compliment with the following reference number: ***.

Thanks Regards

FNB hello Peter Complaints Resolution