Outstanding service

On the 22nd i called fnb call centre and never in my life have i received such amazing service from a call centre agent... Victor from FNB gave me outstanding service and even gave me advice on what to do to fix the problem i was faced with... it does not end there i went into the fnb branch at the newcastle mall in newcastle kzn stated my issue and they were able to assist me as advised by Victor pitty i do not remember their names but the Supervisor of the branch (an indian lady) as well as a young african gentle man took away all of my worries... and help me with my problem and i was in and out of the bank in no time... NedBank and all the other major banks should be taking notes from FNB... it does not end there... i was contacted yesterday by Thando ( female) who was contacting me with regards to my FNB connect sim... her telephone manners, tone and attitude was just out of this world... i am extremely happy i made the switch... advice to everyone out there who is not on FNB's client list? Lol you should make the switch. Coz if you dont then you will never experience excellent service administer with a smile always. PS just because you are on the other end of the telephone like doesnt mean that we can not feel your energy ⚡. All banks should take a page out of FNB's book