SM
Senzo M

1 reviews | Active since Apr 2019

10 Apr 2019, 15:39

Outstanding debit order authorization

Outstanding debit order authorization

i would like to know if the bank is authorized to reserve funds without my permission and also why they take so long to reverse it. I would like if i am paying for any fees that i do not know of. this has been happening for a while, i dnt get any response from the bank.

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply10 Apr 2019, 16:34
Official
Good Day,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.

The reference number is ***NF.

Regards,
Hello Peter Complaints Team

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