RB
Roan B
1 reviews | Active since Nov 2015
03 Nov 2015, 02:27
Outstanding debit card authorisation ******
So I ordered from a well known online shop but the payment never went through, it was in \outstanding debit card authorisation". Made several calls just to find out that it is FNB that cause this. Never recieved order. Thanks FNB I still havent gotten my money back even after I went to a branch"
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FNB (First National Bank)'s replyOfficial
03 Nov 2015, 08:28Hello Romeo Tango 22,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 804516.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 804516.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
FNB (First National Bank)'s reply03 Nov 2015, 08:28
Official
Hello Romeo Tango 22,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 804516.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 804516.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)