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rifqa M

1 reviews | Active since Dec 2013

15 Jun 2016, 07:08

Outstanding Customer Service

<p>I had a query that im sure would normally be very complicated, but with the assistance of Kyle Du Plessis from your Canal Walk branch. It turned out to be a seemless interaction with a positive outcome. I was greeted with a very friendly and professional attitude. He first apologised for the wait, which i must admit was a bit of a pain! but after the excellent service, the wait was immediately forgotten.</p> <p>He went out of his way to try and resolve my query, even though its not completely sorted out yet, i have no concerns about the fact that it will be soon!</p> <p>Well done FNB Canal Walk! Kyle is the perfect ambassador for your brand!</p>

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply15 Jun 2016, 08:00
Official

Thank you for this posting, feedback of this nature is always appreciated.

We are truly glad to hear of the wonderful service you have received from our staff.
***.


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Complaints Resolution

Daffnie Govender

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Tel number: 087 ********** (option one)