AM
Anika Maharaj-Gianpersad

1 reviews | Active since May 2019

01 Oct 2019, 06:25

OUTSTANDING CREDIT CARD ***** CASE WITH FNB NOT RESOLVED!

This is my second review regarding my credit card ***** case. Since May this year, FNB has not paid back or resolved the case. The case happend In December 2018! And yet it hasn't been resolved?? Nobody from the fnb care is responding to my mails, this is utterly ridiculous. And I am required to pay minimum amounts towards the credit card- s ***** case ?! This is really gone on for too long now! And must be taken further!!

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply01 Oct 2019, 10:33
Official
Good day Anika Maharaj-Gianpersad,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.

The reference number is ***NF.

Regards,

Hello Peter Complaints Team

***