aA
anistatiac A
1 reviews | Active since Nov 2016
06 Dec 2018, 13:44
outraged by the customer service of FNB !!!
I did an application for an account with FNB telephonically over 3 weeks ago, I still have not received my account details nor have i received my bank card. i have called the customer care everyday this week asking for an update and no one can help me all they do is put in requests for me to be called and no ones calls me. how am i supposed to go about doing my stuff if i do not have a bank account and if FNB is so unreliable ?????
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FNB (First National Bank)'s replyOfficial
06 Dec 2018, 14:29Good Day,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
Regards
Hello Peter Complaints Team
Hello Peter Complaints Team
*** (option one)
FNB (First National Bank)'s reply06 Dec 2018, 14:29
Official
Good Day,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
Regards
Hello Peter Complaints Team
Hello Peter Complaints Team
*** (option one)