Outgoing client

I have been with this bank forever but i must say i am an unhappy customer. My debit orders are scheduled to go off on the 1st of every month but instead they go off on the 2nd. Even worse now this January, debit orders went off on the 2nd.

So because i didnt want to spend the money on my account while waiting for their delayed service, i transferred money into my home loan account. Now im being charged R1400 for items paid for while “funds were unavailable “…like !!! Are you kidding me FNB? As soon as i saw that the debit orders were going off, I tried to transfer back the funds on my homeloan but guess what?? I couldn’t because you decided to hold my excess funds… i still cannot accesd it today. I had to do an immediate payment from my other bank!!!!!! It didnt even take an hour and yet you are charging me close to R 1400??? What type of business **** are you running? When have i not paid my obligations!!!!!!????? I hate it here