Outcome

I have been banking with the said bank since 2012 and have been a loyal client since then. I have been treated unfairly by this bank in terms granting credit. I have app**** for a Home loan and Credit at this bank and both were granted to mw without any hassles. I then app**** for a vehicle finance which was rejected initially but was then resolved but I had already used another finance house which did not have a problem with my credit record which seems to be a HUGE factor for my primary bank at this stage. I was advised that I had arrears years back with Standard bank which I have since paid off and closed the account. The Wesbank account was also not updated until such time I enquired about what I was advised by the call Centre agent. I am so disappointed that there has been proof that I paid and closed all my accounts. Why is that this BANK is so unfair?