Out of words

They blocked my account last night without even giving me a call. When I called em they gave me a reference number and a name and a landline for me to speak to the investigator. I’ve been calling FNB the whole day to have my issue resolved and still no help at all. I’ve spent over R500 worth of airtime to get help and still nothing. Worse bank to ever use. This is really unacceptable and a waste of my day. FNB should remove they how can we help you slogan cause they’re useless and never willing to help.