Our Accounts are not safe.

My sister was ****med on Monday and we called within 24hours to report the incident but FNB was unable to help us. We called to tell them they must stop the money while it’s still pending but we didn’t get any assistance. Fnb was aware that the was something sheddy in the account but they never bothered to call the only thing they can do it’s to send an sms. She didn’t respond to the sms because she wasn’t next to her phone. My sister lost more than R120k and the only thing Fnb can say there’s nothing we can do about it. I am a FNB customer and this could happen to anyone mean our moneys are not safe. Since we don’t get any calls it means hundreds of thousands are going out on our account. I am really annoyed such a big company but acts like it’s still a small company. I really changing to another service provider really. We not safe people can make loans in our names and make transactions and get away with that . I’m in pain because my sister lost a lot of money and FNB is not doing anything.