OTP's not working, service terrible

<p>My message service on my phone is not working so great, so I switched my inContact and OTPs to my email address. My inContact works perfectly and comes to my email within seconds, yet the more important OTPs I need to make payments do not work at all. I need someone to fix this for me as my private banker cannot and neither can the people I get put through to on your "special" OTP/internet banking customer service line. </p> <p> </p> <p>Read this last part carefully now please: DO NOT get my private banker to call me about this, as I have stated before, she cannot help me with it. </p> <p> </p> <p>This is extremely urgent.</p>