kD
kevin D

1 reviews | Active since Jun 2010

08 Jul 2017, 16:04

OTP going to incorrect cell number

<p>I have been to the ATM four times now to set my new cell number so that I can receive the OTP. Each time I activate I get a succesful message, but when I get home it still reverts to the old cell number which no longer exists.</p> <p>FNB says you can do everything on line? This is bull, and a big waste of time.</p>

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply10 Jul 2017, 10:56
Official

Good Day

Thank you for your posting,

We have noticed that 2 complaints are already logged regarding this matter.

However the relevant department will be in touch soon to assist you.

Apologies for the frustration caused.

Regards,

Hello Peter Team