PE
Pieter E

1 reviews | Active since Nov 2015

24 Jan 2021, 10:53

OTP can not be changed when you over sea - we need to visit a branch how can we

Terrible experience with FNB customers that struggle to change OTP while they overseas where local cell numbers were deactivated to either email or international cell no . One account is deactivated other one had transfer money in to get the OTP sorted but isnt working There is 2 friends that struggle tochange it and nobody can assist - we need to visit the branch but they are in China - please assist how can we do this if we are not in South Africa

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Replies (1)
PE
Pieter E's update27 Jan 2021, 02:47
Reviewer Update
The Issue - is more - where the account is inactive and i need this sorted as well - i have now not access to the account and cant use it