ORDER OF FNBy CARD

App**** for 2 Youth cards for my kids last week, received on. Called to query where the other card is. First I logged on and there was no card allocation, now there are two allocations 1 with my details and the 2nd with my daughters second name as her first name and her first name as her name. I have been speaking two 8 people to sort out a card issue and told by each person they can't assist. I have been transferred from pillar to post. Unprofessional and change your slogan from how can we help to WE CANNOT HELP TRY NEXT DEPARTMENT. If I recall one person was Elna and another Fego or something everyone in between has slipped my mind. Please do not call me if you wasting my time sort the issue out before asking me to verify 10 times a day