1 reviews | Active since Jan 2011
Order 1 FNB Connect Sim Card and received 3
<p>I ordered 1 FNB Sim card last week to which I also requested my MTN Cell number to be ported to. I received 3 FNB Connect Sim cards this morning from Digital Planet. I've tried following up and was told that the person who sold me the Sim card put an order through for 3 sims.</p> <p> </p> <p>I don't want three, only the one I ordered. I haven't activated any of them because I don't know which one is mine. Please make arrangements to fetch the other two and also confirm that I will only be charged for the 1 sim I ordered.</p>
Good Day
Kindly be advised that I have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and the unnecessary concern caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done.
Your reference number is ***
Kind regards
Complaints Resolution
Daffnie Govender
Email address: ***
Tel number: *** (option one)
Good Day
Kindly be advised that I have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and the unnecessary concern caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done.
Your reference number is ***
Kind regards
Complaints Resolution
Daffnie Govender
Email address: ***
Tel number: *** (option one)
Can someone please call me on ********** 180. I haven't received any feedback on the matter.
Can someone please call me on ********** 180. I haven't received any feedback on the matter.