OPT DEBT PROTECTION

Item: FNB (First National Bank)
Rating: 2
Author: Mark G

I have had 3 debit orders go off my account in the last 3 months for \Opt Debt Protection". The total sum being R648.82.<br> <br> I never gave consent for these charges and find it ridiculous that the bank can unilaterally just proceed with these debits.<br> <br> Disgusted. Expected more from a bank who I have held in high esteem for all the years I have been with them."""

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Replies (1)

FNB (First National Bank)'s replyOfficial

27 Oct 2015, 08:25

Hello Mark***2908,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.

The reference number is 797649.

Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)

FNB (First National Bank)'s reply27 Oct 2015, 08:25

Official