DS
Donovan S

1 reviews | Active since Nov 2011

28 Apr 2017, 07:30

Opening of Business Bank Account a drag

<p>I started the process to open a business bank account on 21-Apr-17 online and the account has not been activated. My attempts to get this done quickly has all failed. I have already received the debit card, but cannot transact yet. If I had done this with Standard Bank the account would have been active already.</p> <p>Your processes is inefficient. Please can I get someone to prioritise the activation of my account urgently as I need to ttransact on this account today.</p>

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply28 Apr 2017, 07:58
Official

Good Day

I have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and any inconvenience caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done. ***

Kind regards

Daffnie Govender

Complaints Resolution

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Tel number: *** (option one)