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Sue C
1 reviews | Active since Oct 2021
17 Nov 2022, 09:37
Opening an online business account with FNB is a disaster!
I opened a Business Account online more than a month ago. I have visited a branch twice, phoned 3 times, spent nearly an hour on a Secure Chat and still I am unable to transact with account. Every time I am promised that the "hold" will be removed in 24-48 hours and when I check I can still not transact. I have transferred R21 000 into this account and effectively it is stuck. I am beyond frustrated! My next step is to close this account and start from scratch again.
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Sue C's updateReviewer Update
21 Nov 2022, 07:04I am still struggling with my FNB business bank account. I received some SMSs about a priority ticket having being logged. No one called me are tried to explain what the problem is. Then on Friday I received an email requesting a document showing shareholding status. I have already submitted this document at the branch but I emailed it again. Still I have heard nothing and my account is still on hold. Very disappointed.
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Sue C's update21 Nov 2022, 07:04
Reviewer Update
I am still struggling with my FNB business bank account. I received some SMSs about a priority ticket having being logged. No one called me are tried to explain what the problem is. Then on Friday I received an email requesting a document showing shareholding status. I have already submitted this document at the branch but I emailed it again. Still I have heard nothing and my account is still on hold. Very disappointed.