Opening Acc

<p>As we all know, FNB is suppose to be the best bank but yet opening another account there was such a nightmare I just want my money back to go open an account at another bank. When I went to fetch my card I got told to take proof of residence(which I did) but then get told its not neccessary. I've transferred money into the account but cannot use it because my account is now frozen(which no one informed me about) and now I get told it's because I don't have proof of residence on my account. Is this now normal? Like seriously, please come right because I want to now use that money but now MY BANK ACCOUNT IS FROZEN BECAUSE PEOPLE DON'T KNOW WHAT THEY DOING!</p>