IN
Ivan N
1 reviews | Active since Oct 2011
14 Jul 2022, 09:56
Opening a Business account is Impossible, Salary payments delayed.
This is the most frustrating experience ever trying to open a business account for weeks now.
They are in breach of their own promised SLA's. So if they tell you a process will take 3 business days. Don't hold your breath'.
This is holding up a whole bunch of business tasks and Payments. As well as compliance with SARS
Phoning the Business Call centre. every day just gives you a standard response of -> we have escalated and they will call you. Which they never do. This will impact Salary payments.
Absolutely **********. I am in the process of getting an additional account from another bank. As it seems that they do at least want to do business with us.
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Replies (1)IN
Ivan N's updateReviewer Update
14 Jul 2022, 10:21On hold for 33 minutes via the call centre. So much for HIGH Priority Complaint [re***72538]
I have contacted another bank to open an account. If they can open one before FNB. I will drop them like a hot potato.
I have contacted another bank to open an account. If they can open one before FNB. I will drop them like a hot potato.
IN
Ivan N's update14 Jul 2022, 10:21
Reviewer Update
On hold for 33 minutes via the call centre. So much for HIGH Priority Complaint [re***72538]
I have contacted another bank to open an account. If they can open one before FNB. I will drop them like a hot potato.
I have contacted another bank to open an account. If they can open one before FNB. I will drop them like a hot potato.