Opening a Business Account is a nightmare.

I've been using FNB for more than 10 years, and they excel on Branch operations compared to their competitors. I just open a Business Account online on the 28th of June 2018, and I've got an email confirmation. I sent all FICA documents as per their request.

Here is my VERY bad experience I've received from their Call centre, First of all, they take around 16mins to answer. I contacted yesterday to make a follow up, they just confirm my ID number and contact details after that they can't tell me anything regarding my Account Status. Today I made a follow up, the guy by the name of Thabo who is there as a parcel of FNB call center acted very stupid. I wanted to know the reference of my Business Account, he rudely said I've to check from the communications I received from fnb. I was upset because I thought the reason he asked for my ID number and addresses he wanted to check on his system. He can't help at all. He had "I don't care" attitude.

Back to my point of calling, I want to know how long it takes to activate a Business Account after opening it online? Please advise if it'll take 14 days or 3 months to open an account or 48 hours.