Opening a business account is a nightmare

I have been trying to open a business account with FNB since early July. I submitted documentation on 7 July. No feedack. Several phone calls later it turned out I needed to sign 2 pages. Signed and submitted several times, several phone calls. If I got feedback it was a few days after each submission. I submitted again last Friday, called Tuesday to confirm it was received - the application has finally gone to a banker to open the account. Still no account opened.<br> This is insanity. You can't take at least 3 days to respond if you respond at all. I have some fault with documentation not all being in order, but when I was told I submitted, and then started following up.<br> I logged two complaints, that didn't help either, the person I was dealing with there stopped responding [Email Removed] and couldn't be contacted directly as he is in a call centre. I also dealt with [Email Removed] who doesn't respond to mails either - and told me that e-mails go into a queue (so I had to reply to the last one which I did - again, no response).<br> I wondered a few times if I just dropped the application and started again if I would have an account by now.