Opening a bank account is nearly impossible

<p>As a Standard bank business account holder, I have rececived the mose shoddy service - to the point that I have decided to move the business account to FNB after researching which bank would meets our banking needs.</p> <p> </p> <p>After filling in the needed forms online and sending all the documents to their account opening department, i did not receive a word is all was in order. I then phoned to confirm and was told that the account was opened and i could transact. I told them i didnt receive an email to confirm this and i dont even have an account no to transact from. An email with the acc no in the subject line was then sent. A day or so later, i received an email stating that the account wasnt opened as some documents were missing. Open or NOT? Who knows. Not me!</p> <p> </p> <p>I phoned to enquire this and was told not too worry that the cards were with the courier and on their way - that was over 3 days ago and no cards yet. So i phoned again only to be told that the cards havent been issued and that another document is missing. So i email it to them again and wait...</p> <p> </p> <p>After waiting several days, I phoned today to be told that the account is ready for transacting... I am frustrated that each time i talk to an FNB person, there is a different story. At this rate, i dont even know if its worth changing one ****py bank for another.</p>