Open an Business Account Online - not a good idea

Driving on the M1 highway in Johannesburg , I saw this HUGE billboard over the highway that FNB advertise they open your new business account online and register it at CIPC. WOW!!! Impressive!!!<br> I app**** online and I were asked for 4 diff names. I even have to verify the names. A week later I received a e-mail from CIPC stating that NONE of the names is available. They provided me with a total different name. Wonderful!!! No feedback from FNB. What happen to customer service and updating the client?<br> I called FNB and complaint - what excuse do I get? We can't change it. You have to register on CIPC and pay R50 and apply for a name change. <br> <br> NO NO NO!!!!<br> <br> I lodge a complaint on the FNB website on the 31st of March 2015 and I received an email that I will be called within 24 hours, still no feedback!!! Ref no.: 9E1Y3DA7<br> <br> I paid for this service so I expect FNB to fix this problem and pay for the correction!<br> I expect a Manager to call me and inform me on how long this will take for them to fix the problem. NO supervisor or Call Centre, a Manager!!!<br> I will first verify your position before we will continue with the conversation.<br> <br> You offer the service so do it properly!!!