1 reviews | Active since Sept 2016
Ontevrede Private client
<p>Meer as n maand terug het ek vir my n debiet kaart bestel. Di courier dienste het sonder my bewus di kaart by keimoes fnb tak afgelewer en ek bly in kathu. Dis 300 kilos van my af. Die 26ste bel ek my private banker by fnb om vir my weer n kaart te bestel. Hy kon my ni helpi want ek het nodg n active card se details sodat hy my kan authenicate. Hy sou my dieselfde dag terug gbel het. Hy het nie. En dis al 2 dae later. Ek het al baie airtime gbruik om agte hul aan te bel. N Maand later sit ek nogsteeds sonder n debiet kaart. Dis regtg slegte diens van fnb se private customer services. Voorheen was ek baie tevrede met fnb se dienste. Maar hulle is besig om my lewe baie moeilik te maak want hier kan in vandag se lewe n volle maand sonder n debiet kaart reg kom. Ek oorweeg dit baie sterk om maar van banke te verander. </p>
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***.
Regards Complaints Resolution
Melinda Duvenhage
Email address: *** Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***.
Regards Complaints Resolution
Melinda Duvenhage
Email address: *** Tel number: *** (option one)
