Only person dealing with the FOREX in Cape Town Financial Forex Hub

It is with great shock to hear that First National Bank in Willobridge aka Northern Suburbs of Cape Town only has ONE FOREX PERSON on duty. Even though they have a massive office building in Tygervalley and opposite Willobridge. That only ONE person is dealing with the forex. That person is not available on a Friday or a Weekend that nobody else can assist in the branch. SHOCKING.