1 reviews | Active since Jul 2017
Only complaining seems to get any action out of FNB
I Posted a Hellopeter on the 30th of May and FNB has on just half sorted this issue out.
I'm now probably going to have to kick up a fuss here and on social media just to get my Credit card out of them.
My 5 internal requests and constant fighting with CCD couriers wasnt enough so I decided to not waste my time with anything less than this post to get the credit card processed.
This card was supposed to have been delivered to me in the begining of May FYI...
Good day Carl,
I acknowledge receipt of your complaint and apologise for the inconvenience caused. Thank you for bringing this matter to our attention.
A formal complaint has been logged on your behalf and has been routed to FNB Credit Card for investigation and resolution. I have requested that feedback be provided.
Your complaint reference number is ***NF
Again I apologise for the inconvenience and frustration caused.
Regards,
Hello Peter Complaints
Naomi Petersen
*** (option one)
Good day Carl,
I acknowledge receipt of your complaint and apologise for the inconvenience caused. Thank you for bringing this matter to our attention.
A formal complaint has been logged on your behalf and has been routed to FNB Credit Card for investigation and resolution. I have requested that feedback be provided.
Your complaint reference number is ***NF
Again I apologise for the inconvenience and frustration caused.
Regards,
Hello Peter Complaints
Naomi Petersen
*** (option one)