1 reviews | Active since Oct 2017
Only 2 active tellers out of 6 workstations
The service here is the worst in all the branches of FNB, it actually drags down the image of FNB. I have been in the queue for an hour to reactive my card. Out of 6 workstations there is only two active staff. This is totally unacceptable .
Hello Mpho-vero-motsoeri ,
We truly regret taking note of your experience and the frustration this has caused thank you for bringing this to our attention.
A complaint has been routed to the relevant department and I have requested that they provide feedback.
Ref Number: ***NF
I do apologise for any inconvenience caused.
Regards,
Hello Peter Complaints
Daffnie Govender
*** (option one)
Hello Mpho-vero-motsoeri ,
We truly regret taking note of your experience and the frustration this has caused thank you for bringing this to our attention.
A complaint has been routed to the relevant department and I have requested that they provide feedback.
Ref Number: ***NF
I do apologise for any inconvenience caused.
Regards,
Hello Peter Complaints
Daffnie Govender
*** (option one)