Online Transfers

I made 2 payments of R700 and R900 to standard bank account. owner of the standard bank acc called me and told me he did not receive any payments into his account. I sent him proof of payments from my online banking, he took them to his bank STD bank. They told him no payment came through. he came back and request me to check with FNB if money was reverse or sent through. <br> <br> I call FNb and they said money was delivered, but they will need to reverse the money. Told me the department dealing with that will contact me in 3 days. 5 days no call. Today 1 of their staff calls me by the name of Lihle confirming that money was sent to STD bank acc. I requested her to send me a details e-mail and explain where the money was sent so I can forward the mail to the owner of STD acc. She just sent me proof of payment same as the 1's I sent to STD bank acc owner. No details explaining what happened as I requested via phone when we spoke. She just sent me an automated mail from [Email Removed]<br> <br> I need this fixed as this payment was for my daughters school transport.