1 reviews | Active since Mar 2009
Online Transacting is a waste of time
I increased my credit limit on my card online. application was approved, relevant documents were sent to me. Nowhere does it say that this will take 5 days to materialize. What is the point of online services when it takes 5 days. My college did the same with standard bank and his was processed and available immediately
I am consistently asked to upgrade my account to a private account, with service like this, i dont event want to bank with you!!!
Disappointing to say the least!
Good Day,
I truly regret taking note of your experience; thank you for bringing this to my attention. Please accept my deepest apologies.
I have noted that complaint reference *** was issued for your complaint. I have referred the complaint to the relevant department and have requested that they provide assistance and to make contact with you to address your concerns.
I again apologise for any inconvenience caused.
Kind Regards,
Hello Peter Complaints
Naomi Petersen
*** (option one)
Good Day,
I truly regret taking note of your experience; thank you for bringing this to my attention. Please accept my deepest apologies.
I have noted that complaint reference *** was issued for your complaint. I have referred the complaint to the relevant department and have requested that they provide assistance and to make contact with you to address your concerns.
I again apologise for any inconvenience caused.
Kind Regards,
Hello Peter Complaints
Naomi Petersen
*** (option one)