TT
Tommy T
1 reviews | Active since Mar 2009
09 Jun 2020, 08:26
Online Services Down during COVID-19
Back to the stone ages for the so-called 'Best Digital Bank'. Some of their services are down for more than 24 hours. Now need to go stand in a long row at a shop during COVID-19 time to do something that I could have done online. The service suite banker first said he cannot give a restoration time and then said a few minutes later that the service that I wanted to use will be online later today.
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Replies (1)
FNB (First National Bank)'s replyOfficial
10 Jun 2020, 07:31Good Day Tommy
FNB is aware that some of its functionality is temporarily unavailable. Our IT teams are working to restore the affected functionality. We apologise to our customers for any inconvenience caused.
Regards
Hello Peter Complaints Team
FNB is aware that some of its functionality is temporarily unavailable. Our IT teams are working to restore the affected functionality. We apologise to our customers for any inconvenience caused.
Regards
Hello Peter Complaints Team
FNB (First National Bank)'s reply10 Jun 2020, 07:31
Official
Good Day Tommy
FNB is aware that some of its functionality is temporarily unavailable. Our IT teams are working to restore the affected functionality. We apologise to our customers for any inconvenience caused.
Regards
Hello Peter Complaints Team
FNB is aware that some of its functionality is temporarily unavailable. Our IT teams are working to restore the affected functionality. We apologise to our customers for any inconvenience caused.
Regards
Hello Peter Complaints Team