1 reviews | Active since Dec 2010
Online secure suddenly not activated anymore.
While trying to book a flight I suddenly got the following message...
Activate Online Secure on your FNB Card Please visit FNB Online Banking at www.fnb.co.za and select the "My Bank Accounts" tab followed by the "My Cards" sub tab to activate Online Secure on your card for safe and secure online shopping. Once you have activated your card please return to the checkout process and re-enter your card details.
Trying to do this on the FNB website is not possible. This is SOOO frustrating just trying to get the basics done with FNB. I booked an airline ticket just 2 months ago with the same process, now suddenly it is not working. PLEASE FIX YOUR SYSTEMS FNB!
Good Day Neil ,
Thank you for bringing this to our attention.
We acknowledge your complaint.
It has been routed to online banking to investigate and provide resolution.
Feedback will be provided shortly.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Email address: ***
Tel number: ***
Good Day Neil ,
Thank you for bringing this to our attention.
We acknowledge your complaint.
It has been routed to online banking to investigate and provide resolution.
Feedback will be provided shortly.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Email address: ***
Tel number: ***