1 reviews | Active since Apr 2017

14 Apr 2017, 21:43

Online Secure Not Available

<p>I lost my card a while ago and received a new one. I have been trying to activate my card for 3D-secure and when I attempted to do that I saw that Online Secure is 'Not Available'. Please correct this as soon as possible, as it is preventing me from making online payments. I am in Namibia at the moment and so cannot make a phone call for assistance. Thank you.</p>

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply18 Apr 2017, 09:11
Official

Good Day

I do apologize for the frustration caused once again I have forwarded this matter to the relevant department to address all concerns raised to provide you with a resolution soon on this complaint. We sincerely apologize for the frustration and inconvenience caused.

Regards

Complaints Resolution

Daffnie Govender

Tel number: *** (option one)