WL
Warren L

1 reviews | Active since Jan 2018

23 Jan 2018, 23:47

Online Secure not available

I have mistakenly blocked my FNB card from making online purchases and have tried going to the bank to rectify this but I have always come back unsuccessful. How do I activate online secure because I urgently need to make online purchases. How do I unblock my card for online purchases? Please respond ASAP. Preferably via email.

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply24 Jan 2018, 08:45
Official

Hello

Thank you for bringing this to our attention.

We truly regret taking note of your experience and the frustration this has caused.

A complaint has been routed to the relevant department and I have requested that they provide you with feedback.

I do apologise for any inconvenience caused.

***

Regards,

Client Experience Team

Email address: ***

Tel number: ***