Online Secure not available
<p>I lost my card a few weeks ago and then got another one. I now cannot activate Online Secure! My calls via the app is being cut and I refuse to waste any more time holding the line and not getting through to FNB. </p> <p> </p> <p>I cannot wait 24/48 hours for someone to reply to my e-mail query with a TEMPLATE telling me to call the call centre. </p> <p> </p> <p>This must be sorted out today as I have a lot of stock that I need to order on the 1st</p>
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is *** .
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is *** .
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)