1 reviews | Active since Apr 2017

17 May 2017, 11:04

Online Secure - Blocked

<p>I visited Southgate branch to assist me to ublock my online secure they couldnt assist and I went back home as i didnt have my card with me but i did produced my ID.</p> <p> </p> <p>i then phone their contact centre on ********** , still they couldnt assist me, and I used all my airtime on phone call.</p> <p> </p> <p>i now want to use my card to purchase Online and it is very urgent, </p> <p> </p> <p>FNB is now not able to resolve the problem that i am countering</p>

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply17 May 2017, 11:58
Official

Good Day,

Thank you for taking my call earlier.

We have logged a formal complaint to the relevant department for investigation and resolution and they will be incontact with you shortly.

Complaint reference number: ***

Regards,

Daffnie

Hello peter complaints

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