Online replacement of business card impossible

<p>I app**** for a replacement business cheque card and personal cheque card online on 18/07/2016. My personal cheque card was delivered to me within 4 days. However I have still not had any contact regarding my business cheque card to date 26/07/2016.</p> <p> </p> <p>so I went into a branch today to enquire. They notified me that my card was ****ms away in Durban. So simple, I asked them to get the card couriered to me. However this is impossible. </p> <p> </p> <p>The he website says "we will contact you regarding delivery of your card" however my card was just dispatched to a branch. Now the staff tell me that I have to go to a branch to order a new card and pay a fee to get it couriered to me. </p> <p> </p> <p>Come on FNB all I need is for my business card replacement to be as smooth as my personal cheque card was. Show me how you can help me....</p>