Online profile blocked, system unavailable

Think you can get a hold of anyone at Fnb.?!!think again! My online profile is blocked. Tried calling 4 times until my airtime ran out!! How pathetic, can't even assist valuable clients with a toll free number. I can't load airtime because I can't LOG IN!!! Tried the forgot password route and entered my card number and password then suddenly "the system is currently unavailable"!!! All you get when calling is an automated voice message, I want to speak to a real person!!! Then try going on the website to lov a complaint - - - there no "submit" button!! First time I'm having such issues with FNB. No calls received from them, no warning, now I'm stranded