Online password reset
Hi
After numerous attemps i cannot reset my online banking password via the app or online. I put in all my details only to be told at the end the service is unavailable. Now this service has been unavailable for 5 days already. I would like some assistance please as I find it unacceptable that services are just not available for such a prolonged period
Helpful (0)
Replies (1)0
Replies (1)
FNB (First National Bank)'s replyOfficial
25 Jan 2019, 08:39Good Day Marchy Snell-Jordaan,
Thank you for taking the time to bring this to our attention. We would like to sincerely apologize for all the inconvenience caused.
A formal complaint has been re logged on your behalf and referred to the relevant department with *** who will investigate and provide you with feedback.
Kind Regards,
Hello Peter Complaints Team
*** (option one)
Thank you for taking the time to bring this to our attention. We would like to sincerely apologize for all the inconvenience caused.
A formal complaint has been re logged on your behalf and referred to the relevant department with *** who will investigate and provide you with feedback.
Kind Regards,
Hello Peter Complaints Team
*** (option one)
FNB (First National Bank)'s reply25 Jan 2019, 08:39
Official
Good Day Marchy Snell-Jordaan,
Thank you for taking the time to bring this to our attention. We would like to sincerely apologize for all the inconvenience caused.
A formal complaint has been re logged on your behalf and referred to the relevant department with *** who will investigate and provide you with feedback.
Kind Regards,
Hello Peter Complaints Team
*** (option one)
Thank you for taking the time to bring this to our attention. We would like to sincerely apologize for all the inconvenience caused.
A formal complaint has been re logged on your behalf and referred to the relevant department with *** who will investigate and provide you with feedback.
Kind Regards,
Hello Peter Complaints Team
*** (option one)