LM
Lindiwe M

1 reviews | Active since Nov 2013

08 Sept 2016, 12:57

Online or Telephone Account opening is pathetic

<p>I opened an account via telephone on the 5th of August 2016, till today is not active. I go to the bank to send supporting documents every week. From the onset I was never told to bring forth or sign all documents at once. I'm about to loose a big contract because I don't have a business account. This is really not professional for fnb I'm really disappointed in this service.</p>

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply08 Sept 2016, 14:20
Official

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.

The reference number is ********** .

Regards
Complaints Resolution
Melinda Duvenhage
Email address: ********** /> Tel number: ********** (option one)