1 reviews | Active since Feb 2018
Online ********** stopped before they could even start!!
I made an online purchase this morning, utilising my FNB card. Upon realising that I have been the victim of a **** I immediately called FNB ***** Department and had the card in use cancelled. I had to send details of the transaction and although I got told that it could take from 7 - 30 days to investigate this, the transactions were reversed and my money was back in my account in less than 2 and a half hours. I am honestly super impressed with the way this was handled. The online ******** did not succeed in spoiling online shopping for me, all thanks to FNB!
Well done guys!
Good day Wallster,
I have received your compliment that you logged. Thank you so much for taking the time to compliment the service you received from FNB ***** Department.
I will be sure to pass on your thanks and comments to management and I am so pleased that we've managed to live up to our brand's slogan "How can we help you?"
We are truly glad to hear of the wonderful service you have received from our staff.
***.
Regards
Hello Peter Complaints
Naomi Petersen
*** (option one)
Good day Wallster,
I have received your compliment that you logged. Thank you so much for taking the time to compliment the service you received from FNB ***** Department.
I will be sure to pass on your thanks and comments to management and I am so pleased that we've managed to live up to our brand's slogan "How can we help you?"
We are truly glad to hear of the wonderful service you have received from our staff.
***.
Regards
Hello Peter Complaints
Naomi Petersen
*** (option one)