BB
Barteldt B

1 reviews | Active since Sept 2013

06 Jul 2015, 09:50

ONLINE CIPC REGISTRATIONS

FNB is the company that communicate innovation and advertises how fast they are making the process for consumers.<br> <br> I have submitted all my documents online for a business registration which is promised by FNB to happen within a couple of days. I do understand that CIPC can have a backlog but seriously submitting documents on the 20th of April 2015 and now the 6 July 2015 to have no feedback, no account and seems like they have done nothing. Evertime i phone i get the same process and they promise to help but in fact just an opportunity for them to let me wait another month without any communication. <br> <br> Seriously the worst service i have received from a bank, in fact im thinking of moving all my accounts due to this poor service. <br> <br> All people that is thinking of doing business with FNB please reconsider, all the advertising in the world cant help bad service, this would have been done in a month if i went in to CIPC and opened a bank but with trust in a Bank im now sill without a bank accounts and company registration documents and my company cant get any payment. FNB will be the reason why my company goes under before it is actually open.<br> <br> Thanks FNB for poor service

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply06 Jul 2015, 10:39
Official
Hello Barteldt***6,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and the reference number is 717015.

Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)