1 reviews | Active since Sept 2012
Online Card Purchases
To Whom It May Concern:
It is so frustrating getting a new card just find that it is not working. I have sent an email to my banker this morning requesting its' urgent. Till now I have not had a response.
I sent a request to the private banking chats and got told there is nothing wrong with card. Yet I cannot do any online purchases. Please urgently fix this or else I will loose everything on my icloud.
Good Day Chantel
Thank you for bringing this to our attention.
We acknowledge your complaint.
Your complaint has been routed to the relevant department for further investigation and resolution.
Feedback will be provided shortly.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Email address: ***
Tel number: ***
Good Day Chantel
Thank you for bringing this to our attention.
We acknowledge your complaint.
Your complaint has been routed to the relevant department for further investigation and resolution.
Feedback will be provided shortly.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Email address: ***
Tel number: ***